According to "recall" as a child's play? Dongfeng Honda official interpretation once again hit the face

In the face of multiple pressures, Dongfeng Honda kept its usual "ostrich attitude": At 4:00 pm on February 12th, Dongfeng Honda's official website displayed "403 Forbidden" for a long time. This is a ban on visits for human operations.

Previously, complaints from many Southern owners had already made Honda’s “Climistism” face, and the inspection results of the Guangzhou Institute of Machinery Science made Dongfeng Honda “faced with no problems within 30 millimeters”.

During the Chinese New Year in the first year of the reunion, many Honda owners were very annoyed. After two months of rights protection, CR-V and Civic equipped with problematic engines were "recalled". However, after the so-called “recall”, the manufacturers will cause public anger after the publication of the “Treatment of ECU Program Updates and Additional Confirmation of Engraved Lines for Oil Increment and Simultaneous Revision of User Manual”. Some netizens stated that Dongfeng Honda was “not destined”. Let the first owners have a good year."

In response, it was reported that Zhang Dezhi, director of the Complaint Department of the China Consumers Association, revealed in an interview that “As far as we know, the so-called “recall” proposal put forward by Dongfeng Honda has not been approved by the General Administration of Quality Supervision.”

The "plan" is like squeezing toothpaste Dongfeng Honda push three blocked four want to get mixed?

Without going through the AQSIQ Defective Product Management Center (hereinafter referred to as the “SEPA”) for the record, it was the first to announce that it will launch the recall plan. Dongfeng Honda has become the first company to break the industry practice since China’s auto implementation recall system; similarly, in the recall program The amendments to the oil dipstick and the user manual are also referred to as "the most incompetent recalls in history." However, even such a flawed program was squeezed after repeated pressure from the government, consumers, and the media.

In the face of multiple pressures, Dongfeng Honda still holds the "ostrich mentality." At 4 pm on February 12th, Dongfeng Honda’s official website displayed “403 Forbidden” for a long time. A programmer friend told reporters that this was a ban on visits for human operations.

Dongfeng Honda official website is forbidden to visit

Looking back at the whole process, if the owners did not express their dissatisfaction through the media platform and other means at first, then the General Administration of Bureau of China was involved in forcing automakers to respond. What is Dongfeng Honda's delay? When the weather is warmer, the dilution of oil is slowed down and the scope of impact is reduced. In response, James Chao, Chief Automotive Analyst at IHS Markit said, "If there is no microblogging, this status will continue for one year."

Prolonged and unwilling to face consumers and the media as much as possible, Dongfeng Honda's behavior was very similar to that of schoolchildren who didn’t want to go to school on the day of school. However, during the briefing session, they repeatedly stressed that “the engine temperature stops rising if it does not rise”. As well as the “short-distance driving in low temperature environment, the water in the engine oil cannot warm up and evaporate”, the oil dilution and oil emulsification are blamed on the driving habits of the consumers, and they are also like the excuse that children who have not completed the work find an excuse; The investigation by the General Administration of Internal Affairs and Inspection of the People's Republic of China was preceded by the first recall after the “self-evidence and innocence” and it was exactly the same as that of the children’s parents. Children need to seriously criticize education, Dongfeng Honda as a mature company, how can such a tricky move be fooled?

Third-party oil experiments once again face the loss of credibility of the Honda untold future

The same as the previous two official responses, Dongfeng Honda still believes that its own engine is "none wrong," and its latest research report reveals their "final reluctance". In the report, Kato Mano, head of product quality for Dongfeng Honda Automobile Co., Ltd., said that from the relationship between the dilution rate of gasoline and the increase in oil, it is no problem to increase the (oil level) to within 30 mm.

Kato Man explains the investigation report

Previously, complaints from many Southern owners had already made Honda’s “Climistism” face, and the test results of the Guangzhou Machinery Science Research Institute mentioned in another report also caused Dongfeng Honda to say “No problem within 30 mm” again. Hit the face.

The test results show that the viscosity of the “mixed oil” at which the oil level rises to the upper limit of 30 mm (the volume of gasoline in the oil accounted for 35%) is 59% lower than that of the new oil, far exceeding the current “Gasoline Oil Change Index”. Calibration "±20%"; closed flash point less than 40 degrees Celsius, well below the calibrated "100 degrees Celsius"; fuel dilution rate of 17.9%, far exceeding the national target of 5%; and oil level above the upper limit of 10 millimeters In addition, the key indicators have also exceeded the standards. In addition, the comparative test of the lubrication efficiency also intuitively shows that the lubricating efficiency of the diluted oil is significantly lower than that of the new oil, and it cannot fully function as the lubrication of the oil.

GB/T 8028-2010 "Oil Engine Oil Change Indicator"

The official explanation has repeatedly been difficult to convince, the credibility of Dongfeng Honda has fallen to the bottom, for the EUC upgrade program, consumers are full of mistrust between the lines: brushing ECU fuel consumption increased how to do? How to reduce power? What should I do if the engine starts to wear out? When the car was recalled and returned to the owner, the weather was warmer. Will it be a problem in the winter? A series of problems such as this plague consumers.

According to the data of the CCC, the Honda CR-V sold 17,039 vehicles in January this year, a 33.19% decrease from the previous month. If the “accident of the accelerator” cannot be handled as soon as possible, Honda and its “Earth Dream” will talk about the future.